Duplicate Scan Triage — field guide
This is a proposed buyer worksheet. Worked rows are fictional examples; blank results are not passed tests.
- test case
- Record the actual test case. Keep the source or sample reference. If unknown, mark pending and name the person who can supply it; do not infer approval from a blank field.
- dummy identifier
- Record the actual dummy identifier. Keep the source or sample reference. If unknown, mark pending and name the person who can supply it; do not infer approval from a blank field.
- event context
- Record the actual event context. Keep the source or sample reference. If unknown, mark pending and name the person who can supply it; do not infer approval from a blank field.
- customer message scope
- Record the actual customer message scope. Keep the source or sample reference. If unknown, mark pending and name the person who can supply it; do not infer approval from a blank field.
- review route
- Record the actual review route. Keep the source or sample reference. If unknown, mark pending and name the person who can supply it; do not infer approval from a blank field.
- response owner
- Record the actual response owner. Keep the source or sample reference. If unknown, mark pending and name the person who can supply it; do not infer approval from a blank field.
- observed result
- Record the actual observed result. Keep the source or sample reference. If unknown, mark pending and name the person who can supply it; do not infer approval from a blank field.
Define a repeat-scan response and escalation owner without treating every repeat as counterfeiting.